JobId: 93051   JobTitle: [Help Desk -II]
Upload Resume and Parse
Skills Category Resume:
General Information
First Name: Middle Name:     Last Name:  
Job Title:   Education:     Email:
Office Phone:   Home Phone:   Cell Phone:  
City   State:   Zip:  
Status:      
Skills & Experience
Total Experience:
Yrs
  US Experience:
Yrs
  Specific Experience:
Yrs
 
Technical Skills:   Comm Skills:   Billing Rate:
     
Required Skills Experience
SkillExperience(Years)*Rating(1-10)Last Used 
A minimum of three years of experience providing support in a help desk environment
Hands-on experience supporting Windows 11
Microsoft 365
and Apple mobile devices
Familiarity with endpoint security practices
Excellent customer service
communication
and troubleshooting skills
with an emphasis on customer experience
In-depth knowledge of computer systems and mobile devices
Proven experience as a help desk technician
Ability to diagnose and resolve basic technical issues
Proficient
*[Ratings are based on a scale of 1 to 10 with 10 being the best]
Candidate Resume
  Resume Text:
Comments
  Comments: