JobId: 92894   JobTitle: [Technical Support Analyst 2]
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General Information
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Skills & Experience
Total Experience:
Yrs
  US Experience:
Yrs
  Specific Experience:
Yrs
 
Technical Skills:   Comm Skills:   Billing Rate:
     
Required Skills Experience
SkillExperience(Years)*Rating(1-10)Last Used 
Working knowledge of networking fundamentals
including TCP/IP
DNS
DHCP
Wi-Fi
and VPN technologies
Familiarity with device imaging
deployment tools
and system security best practices
Knowledge of help desk ticketing systems and IT service management workflows
Effective troubleshooting and diagnostic skills
with the ability to quickly identify and resolve technical issues
Strong communication skills
with the ability to explain technical information in a user-friendly manner
Exc
*[Ratings are based on a scale of 1 to 10 with 10 being the best]
Candidate Resume
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