JobId: 92534   JobTitle: [Desktop Support-I ]
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General Information
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Skills & Experience
Total Experience:
Yrs
  US Experience:
Yrs
  Specific Experience:
Yrs
 
Technical Skills:   Comm Skills:   Billing Rate:
     
Required Skills Experience
SkillExperience(Years)*Rating(1-10)Last Used 
Demonstrated experience in a customer-facing role with strong active listening skills and a focus on professional
empathetic support
Excellent verbal and written communication skills
with the ability to understand user needs and explain basic technical concepts to non-technical users
Experience supporting modern computer hardware (desktops
laptops) and operating systems (Windows 10/11
macOS)
Ability to apply practical
logical troubleshooting to identify
resolve
or escalate basic tech
*[Ratings are based on a scale of 1 to 10 with 10 being the best]
Candidate Resume
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