JobId: 92485   JobTitle: [Technician III (Network Support)]
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Skills & Experience
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  US Experience:
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  Specific Experience:
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Technical Skills:   Comm Skills:   Billing Rate:
     
Required Skills Experience
SkillExperience(Years)*Rating(1-10)Last Used 
At least 5 to 7 years of experience in a customer-facing
multi-tier
technology support role
Experience working with support request ticketing systems
managing ticket updates
completing related documentation
and maintaining customer communications
Experience providing diagnosis
problem resolution
and support for enterprise applications and systems
Experience supporting networked environments
connectivity standards
security
and related infrastructure and physical layers.
*[Ratings are based on a scale of 1 to 10 with 10 being the best]
Candidate Resume
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