JobId: 92350   JobTitle: [3rd Shift Desktop Engineer (Nights)]
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General Information
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Skills & Experience
Total Experience:
Yrs
  US Experience:
Yrs
  Specific Experience:
Yrs
 
Technical Skills:   Comm Skills:   Billing Rate:
     
Required Skills Experience
SkillExperience(Years)*Rating(1-10)Last Used 
Familiarity with DHCP
DNS
LAN
WAN
and other common networking concepts
Experience taking user calls utilizing an IVR system
preferably Avaya
Basic understanding of ITIL foundation processes
i.e.
Incident
Request
Change. Major Incident management experience
i.e.
opening outage bridges.
*[Ratings are based on a scale of 1 to 10 with 10 being the best]
Candidate Resume
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